Tourism, Safety and COVID-19 Security, Digitization and Tourist Behaviour

This book offers empirical insights on key challenges faced by the travel and tourism industries in the post-COVID-19 era. The desire to make tourism safe is gaining ground; but what does this mean? This book explores the guarantees travelers want in the post-pandemic era and how individual territories are predicting and responding to these needs. It explores the role of innovation and digital solutions, assures tourists different ways of using services, both physical and digital. It considers how the commitment of smart tourist cities to technology, sustainability, and accessibility is able not only to improve the quality of travelers’ tourist experience, but also the quality of life of local inhabitants. This book considers the main solutions that many destinations are already experimenting, around the world to respond to the new safety demands of travelers.

Introduction: Tourism and Covid-19: Amongst Desire to Travel, New Fears and Opportunities. An Introduction Chapter 1: Tourism, Security and Crisis ManagementIntroduction 1. Tourism does not go on vacation 2. Tourism and Health 3. Tourism Management Plans during times of COVID-19 emergency Conclusions Bibliography Chapter 2: Innovation in Post-COVID Tourism: From Big Data to Artificial Intelligence and Tourism Rebound Introduction 1. It all started in China... 2. Taiwan does not stand by 3. The uniqueness of Japan: fewer deaths than in 2020 despite the virus 4. The young South Korea 5. What changes occurred from East to West? Conclusions Bibliography Chapter 3: How to Choose Safe Destinations: From ‘communitycation’ to New Digital Analysis Tools Introduction 1. Beyond the official sources: the tourist communitycation 2. Updated maps and websites 3. Other services approaching the new normality 4. The Algorithm of Decision Support for travelers Conclusions Bibliography Chapter 4: A System in Crisis: Means of Transport in Search of Solutions and New Functions to withstand the Pandemic Introduction 1. The current status of air transport 2. Rail transport 3. Sea transport Conclusions Bibliography Chapter 5: Being a Tourist without Moving: Stationary Tourism as an Alternative Strategy for Traveling Introduction 1. Tourist complexity redesigned by new technologies 2. Some worldwide initiatives 3. Not just museum… 4. Tourism experiences through games 5. The main solutions for holding large-scale events Conclusions Bibliography A Look to the Future. Some Concluding Remarks

Salvatore Monaco is Postdoctoral Researcher in Sociology at the Faculty of Education, Free University of Bozen – Bolzano (Italy), where he teaches ‘Gender, Identities and Spaces’. He obtained his PhD degree in Social Sciences and Statistics from the Department of Social Sciences, University of Naples Federico II (Italy). He is researcher at Osservatorio LGBT and OUT (Osservatorio Universitario sul Turismo), University of Naples Federico II. His research interests concern social exclusion, tourism, urban contexts, technologies and new media, with particular attention to issues related to identities, genders, sexual orientations and generations.