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phillips jack j.; bothell timothy w.; snead g. lynne - the project management scorecard

The Project Management Scorecard Measuring the Success of Project Management Solutions

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Dettagli

Genere:Libro
Lingua: Inglese
Pubblicazione: 06/2002
Edizione: 1° edizione





Trama

Many organizations today want to justify the efforts and resources for improving project management using a balanced set of measures that consider the effectiveness of projects from all angles. Project managers from any industry will find valuable insights into the ROI of project management. This first-of-its-kind book offers a comprehensive, practical presentation on a project management scorecard. It provides various strategies for converting data to monetary values. It also gives the reader a step-by-step process for using the scorecard. Grab a copy of this valuable book.




Note Editore

Return on Investment (ROI) remains one of the most challenging and intriguing issues facing human resource development and performance improvement professionals. Drawing on their expertise in developing and implementing ROI programs in human performance and training, Jack J. Phillips, Ph.D., Timothy W. Bothell and G. Lynn Snead demonstrate how you can effectively apply ROI to project management.Today, almost every industry requires employees to manage multiple projects with competing priorities, critical deadlines, and unexpected interruptions—rendering everyone a project manager in some respect. Most employees feel the pressure of juggling any number of key projects simultaneously. Organizations have responded by investing large amounts of both time and money to improve project management, and most strive to justify the efforts and resources dedicated to improving this goal. 'The Project Management Scorecard' is a welcome relief for anyone managing a project or multiple projects, as well as the trainers, human resource development staff, or supervisors charged with measuring, evaluating, and managing project managers.Project Management is one of the hottest topics in business management today, affecting nearly every individual in any organization across the globe. Let three HRD experts show you how to apply the hugely popular ROI process to the key organizational issue of successful project management including:* Project management issues and challenges* Measuring reaction and satisfaction* How to calculate and interpret ROI* Capturing business impact data* Measuring skill and knowledge changes during the project* Monitoring the true costs of the project solution* Converting business measure to monetary values* Forecasting ROIThe authors' step-by-step approach allows you to begin the ROI process immediately. Start measuring the success of your project management results today.




Sommario

Setting the Stage; Project Management Issues and Challenges; The Project Management Process; Project Management Solutions; The Project Management Scorecard; How to Measure Reaction and Satisfaction; How to Measure Skill and Knowledge Changes During the Project; How to Measure Implementation, Application, and Progress; How to Capture Business Impact Data; How to Calculate and Interpret ROI; Identifying Intangible Measures of a Project Management Solution; Monitoring the True Costs of the Project Solution; How to Isolate the Effects of the Project Management Solutions; How to Convert Business Measures to Monetary Values; Forecasting ROI: How to Build a Business Case for the Project Management Solution; How to Provide Feedback and Communicate Results to the Client; Overcoming Resistance and Barriers to the Project Management Scorecard.




Autore

Jack J. Phillips, Timothy W. Bothell, G. Lynne Snead










Altre Informazioni

ISBN:

9780750674492

Condizione: Nuovo
Collana: Butterworth-Heinemann
Dimensioni: 9.25 x 6.25 in Ø 1.50 lb
Formato: Copertina rigida
Illustration Notes:Illustrated
Pagine Arabe: 376


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