List of figures; List of tables; List of contributors; Introduction Wolter Lemstra, Vic Hayes and John Groenewegen; Reading guide; 1. The case and the theoretical framework Wolter Lemstra, John Groenewegen and Vic Hayes; Part I. The Wi-Fi Journey: 2. NCR - taking the cue provided by the FCC Wolter Lemstra, Donald Johnson, Bruce Tuch and Michael Marcus; 3. Creating a wireless LAN standard - IEEE 802.11 Kai Jakobs, Wolter Lemstra, Vic Hayes, Bruce Tuch and Cees Links; 4. Crossing the chasm - the Apple Airport Wolter Lemstra, Alex Hills, Vic Hayes, Dorothy Stanley, Albert Heijl and Bruce Tuch; 5. Hotspots - the Starbucks initiative Wolter Lemstra, Els van der Kar, Gerd-Jan de Leeuw and Leo Brand; 6. Wi-Fi community networks - wireless Leiden Wolter Lemstra, Leo van Audenhove, Huub Schuurmans, Marten Vijn and Gerard Mourits; Part II. The Wi-Fi Journey in Perspective: 7. Wi-Fi in developing countries - catalyst for network extension and telecom reform William Melody; 8. The Dutch connection to US-based NCR, AT&T, Lucent Technologies, and Agere Systems Wolter Lemstra, Marianne van der Steen, Ronald Brockmann, Jaap Haartsen, Cees Links, Richard van Nee, Bruce Tuch and Allert van Zelst; 9. Wi-Fi as community based innovation Ellen van Oost, Stefan Verhaegh, Nelly Oudshoorn and Wolter Lemstra; 10. The governance of radio spectrum - license-exempt devices Peter Anker, Wolter Lemstra and Vic Hayes; 11. Exploring the future of Wi-Fi Pierre Rossel and Matthias Finger; 12. Reflections and implications for policy and strategy formation Wolter Lemstra and John Groenewegen; Part III. Annexes: Annex 1. Glossary Wolter Lemstra; Annex 2. Timeline of major events related to Wi-Fi Wolter Lemstra and Vic Hayes; Annex 3. Overview of IEEE 802.11 Wireless-LAN standards Vic Hayes; Annex 4. The Wi-Fi ecosystem Gerd-Jan de Leeuw; Index.