Contents: Preface; Prologue: resilience engineering concepts, David D. Woods and Erik Hollnagel. Emergence: Resilience: the challenge of the unstable, Erik Hollnagel; Systems are ever-changing, Yushi Fujita; Essential characteristics of resilience, David D. Woods; Defining resilience, Andrew Hale and Tom Heijer; Nature of changes in systems, Yushi Fujita; Complexity, emergence, resilience, Jean Pariès; A typology of resilience situations, Ron Westrum; Resilient systems, Yushi Fujita; Incidents - markers of resilience or brittleness?, David D. Woods and Richard I. Cook; Resilience engineering: chronicling the emergence of confused consensus, Sidney Dekker. Cases and Processes: Engineering resilience into safety-critical systems, Nancy Leveson, Nicolas Dulac, David Zipkin, Joel Cutcher-Gershenfeld, John Carroll and Betty Barrett; Is resilience really necessary? the case of railways, Andrew Hale and Tom Heijer; Systems are never perfect, Yushi Fujita; Structure for management of weak and diffuse signals, Lars Axelsson; Organisational resilience and industrial risk, Nick McDonald; An evil chain mechanism leading to failures, Yushi Fujita; Safety management in airlines, Arthur Dijkstra; Taking things in one's stride: cognitive features of two resilient performances, Richard I. Cook and Christopher Nemeth; Erosion of managerial resilience: from Vasa to NASA, Rhona Flin; Learning how to create resilience in business systems, Gunilla Sundström and Erik Hollnagel; Optimum system safety and optimum system resilience: agonistic or antagonistic concepts?, René Amalberti. Challenges for a Practice of Resilience Engineering: Properties of resilient organisations: an initial view, John Wreathall; Remedies, Yushi Fujita; Auditing resilience in risk control and safety management systems, Andrew Hale, Frank Guldenmund and Louis Goossens; How to design a safety organization: test case for resilience engineering, David D. Woods; Rules and procedures, Yushi Fujita; Distancing throu