Chapter 1. Introduction
a. Introduction.
b. Social sector of economy
c. Social impacts of software solutions
d. Requirement Engineering in General
e. Social sector applications: Divide between users, funders and customers
f. Requirement Engineering for Social sector applications (Social sector Requirement Engineering)
g. Conclusion
h. Further Reading
Chapter 2. Towards Gamification and Crowdsourcing in Social Sector Requirement Engineering
a. Introduction.
b. Tertiary Review Protocol
c. Result Analysis
d. State of affairs in Social sector context
e. Discussion
f. Conclusion and future work
g. Further Reading
Chapter 3. Requirement Engineering Challenges for Social Sector Software Development: Insights from Multiple Case studies.
a. Introduction.
b. Case study protocol
c. Background
d. Result Analysis
e. Real use case
f. Discussion and future directions
g. Framework
h. Result assessment
i. Implications for Government and Software Engineers
j. Conclusion
k. Further Reading
Chapter 4. Social Sector Requirement Engineering Process using Customer Journeys
a. Introduction.
b. Theoretical Background
c. Working Algorithm
d. Hypothetical Algorithm
e. Result Validation
f. Conclusion & Future work
g. Further Reading
Chapter 5. Implications for Social Innovation stakeholders
a. Implications for researchers.
b. Implications for funders
c. Implications for Government
d. Implications for academia
e. Implications for Social entrepreneurs
f. Conclusion & Future work
g. Further Reading
