Organizations, Communication, and Health

Organizations, Communication, and Health focuses on theories and constructs of organizational communication and their relationship to health. The goal of the volume is to offer a current picture of organizational and organizing processes and practices related to health. Research in the area of health communication has expanded in recent years, and this research has advanced understandings of campaigns, patient/provider interactions, and social support. However, a gap in the area of health, organizations, and organizing processes emerged, a niche this volume fills. It does so by having chapters identify an organizational theory or organizing process and how aspects of that theory relate to health. Chapters discuss how to marry theory to practice and the other factors (e.g., organizational structure, role, occupation, industry, or environment) that need to be considered in the process of utilizing the theory in organizations. This volume, aimed at advanced undergraduate and graduate students studying health communication, as well as health professionals, provides useful theory and practice related the organizations and health, and issues a call for further theorizing on the practice of health communication in organizations.

Acknowledgements List of Illustrations Preface About the Contributors 1. Introduction to Organizations, Communication, and Health: Exploring Intersections for Theory, Practice, and Change Tyler R. Harrison and Elizabeth A. Williams Section 1: Organizing and Communication Issues and Processes in Health Care Organizations and Professions 2. The Role of Professional Logic in Communication in Health Care Organizations John C. Lammers and Jeffrey D. Proulx 3. Organizational Entry, Socialization, and Assimilation in Health Care Organizations Karen K. Myers and Bernadette M. Gailliard 4. A Systems Framework for Health Care Team Communication Kevin Real and Marshall Scott Poole 5. Decision Making in Medical Teams Torsten Reimer, Tillman Russell, and Christopher Roland 6. Improving Patient Accrual to Research Studies and Clinical Trials through Communication Design Interventions Susan E. Morgan and Ashton Mouton 7. Work Space, Gendered Occupations, and the Organization of Health: Redesigning Emergency Department Communication Joshua B. Barbour, Rebecca Gill, and Marleah Dean 8. Moral Dissent in Health Care Organizations Ryan S. Bisel and Alaina C. Zanin 9. Conflict Management in Health Care Organizations: Navigating the Intersection of Patients, Families, and Health Care Workers Paula Hopeck Section 2: Work and Organizations’ Effect on Individuals’ Health 10. Conflict, Social Support and Burnout/Turnover among Health Care Workers: A Review of Developments in Organizational Conflict Theory and Practice Kevin B. Wright and Anne M. Nicotera 11. Workplace Wellness Campaigns: The Four Dimensions of a Whole Person Approach Jennifer A. Scarduzio and Patricia Geist Martin 12. Corporate Social Responsibility and Employee Health Steven K. May 13. Do I Feel Like I’m a Part of this Organization? Organizational Identification and Using Technology to Communicate About Health Keri K. Stephens and Yaguang Zhu 14. The Social Diffusion of Health Messages in Organizations Tyler R. Harrison 15. Serious Games, Health, and Organizing Nick Carcioppolo, Jessica Wendorf, and Lien Tran 16. Constructing Organizational Knowledge: Theorizing Processes and Practices Conducive to Health Heather E. Canary 17. Institutional Theory and the Communication of Health Care Organizations John C. Lammers and Natalie J. Lambert Section 3: Collaboration, Design, and Interorganizational Efforts to Improve Health 18. Organizing Transdisciplinary Research: A Breast Cancer and the Environment Collaborative Model Kami Silk and Sandi Smith 19. Getting by With a Little Help from my Friends: Nonprofits’ Use of Third Parties to Promote Public Health Thomas Hugh Feeley and Aisha K. O’Mally 20. Leading Interorganizational Health Collaborations: The Importance Of Multi-Dyadic Relationships Elizabeth A. Williams 21. Using Social Capital to Build Global Health Initiatives: Connecting Organizations and Citizen-Stakeholders through Social Media Lisa V. Chewning 22. Networked Forms of Organizing, Disaster-Related Disruptions, and Public Health Marya L. Doerfel 23. Community Acceptance Theory in the Shadow of Ebola: Building Health and Empowerment Networks Maureen Taylor and Michael L. Kent 24. Design Thinking about Communication in Health System Innovation: Orchestrating Interaction and Participation for Wellness Mark Aakhus and Tyler R. Harrison Index

Tyler R. Harrison (PhD, University of Arizona) is a professor of Communication Studies and a member of the Center for Communication, Culture, and Change at the University of Miami. His research focuses on the design, implementation, and evaluation of communication systems for organizational, health, and conflict processes. Elizabeth A. Williams (PhD, Purdue University) is an assistant professor of Communication Studies at Colorado State University and an affiliate faculty member in the Colorado School of Public Health. Her current work examines the intersections among identification, leadership, training initiatives, and policy implementation in a variety of organizational contexts.