This book offers a collection of narratives on intercultural communication in engineering, technical, and related professional fields. Case contributors offer first-hand experience and perspectives on the complexities and challenges of working with multicultural team members, international vendors, and diverse customers. The narratives cover a range of design, development, research, and documentation projects and offer an authentic picture of todays international workplace. Discussion questions offer students information on relevant cultural heuristics and factors and invite them to think deeply and critically about the cases. Additional readings are provided for interested readers.
