Measuring Medical Professionalism

Patients who are confident of physicians' intellectual and technical abilities are sometimes not convinced of their professional behavior. Systemic and anecdotal cases of physician misconduct, conflict of interest, and self-interest abound. Many have even come to mistrust physicians as
patient advocates. How can patients trust the intellectual and technical aspects of medical care, but not the professional? In order to enhance and promote professionalism in medicine, one should expect it, encourage it, and evaluate it. By measuring their own professional behavior, physicians
can provide the kind of transparency with which they can regain the trust of patients and society.
Not only patients, but also institutions which accredit organizations have demanded accountability of physicians in their professional behavior. While there has been much lament and a few strong proposals for improving professionalism, no single reliable and valid measure of the success of these
proposals exists. This book is a theory-to-practice text focused on ways to evaluate professional behavior written by leaders in the field of medical education and assessment.

1 - A Framework for Measuring Professionalism
2 - What is Medical Professionalism?
3 - Ethics, Law and Professionalism: What Physicians Need to Know
4 - Using Standardized Clinical Encounters to Assess Physician Communication
5 - The Assessment of Moral Reasoning and Professionalism in Medical Education and Practice
6 - Using Surveys to Assess Professionalism in Individuals and Institutions
7 - Measuring Specific Elements of Professionalism: Empathy, Teamwork and Lifelong Learning
8 - Faculty Observations of Student Professional Behaviour
9 - Using Critical Incident Reports and Longitudinal Observations to Assess Professionalism
10 - Content and Context of Peer Assessment
11 - Using Reflection and Rhetoric to Understand Professional Behaviors
12 - The Use of Portfolios to Assess Professionalism
13 - Admission to Medical School: Selecting Applicants with the Potential for Professionalism
14 - Assessing Professionalism for Accreditation
15 - Measuring Professionalism: A Commentary