1. Introduction, Sonia Blandford and Marian Shaw 2. Curriculum Development: Primary and Secondary, Simon Catling 3. Assessment, Recording and Reporting, Robin McClelland 4. English as a Second Language, Jackie Holderness 5. Leadership and Governance, Michael Ormston 6. Middle Management, Sonia Blandford 7. Planning, John Welton 8. Staff Development, Linda Squire 9. Raising Standards, Martin Skelton 10. Recruitment and Retention, John Hardman 11. Management in Cross-Cultural Settings, Marian Shaw 12. School Improvement - Conclusions, Sonia Blandford and Martin Shaw