Management Technologies for E-Commerce and E-Business Applications 13th IFIP/IEEE International Workshop on Distributed Systems: Operations and Management, DSOM 2002, Montreal, Canada, October 21-23, 2002, Proceedings

This book constitutes the refereed proceedings of the 13th IFIP/IEEE International Workshop on Distributed Systems: Operations and Management, DSOM 2002, held in Montreal, Canada, in October 2002.
The 16 revised full papers presented were carefully reviewed and selected from 40 submissions. The papers are organized in topical sections on managing quality of service, measuring quality of service, service architectures, policy and process, and fault analysis.

Keynote Speakers.- More Research Is Indeed Needed in E-commerce; Where Were Business Academicians When We Needed Them?.- Cool to Critical: Managing Web Services Now.- Panel Session.- Enforcing QoS: Myth or Reality?.- Managing Quality of Service.- Modeling of Service-Level Agreements for Composed Services.- The Architecture of NG-MON: A Passive Network Monitoring System for High-Speed IP Networks1.- Automated SLA Monitoring for Web Services.- Optimizing Quality of Service Using Fuzzy Control.- Measuring Qualit of Service.- Interaction Translation Methods for XML/SNMP Gateway.- Measuring Application Response Times with the CIM Metrics Model.- Quality Aspects in IT Service Management.- Service Architectures.- Replication and Notification Management in a Knowledge Delivery Network.- Delivering Service Adaptation with 3G Technology.- Remote Code Browsing, a Network Based Computation Utility.- Policy and Process.- Performance Study of COPS over TLS and IPsec Secure Session.- A Criteria Catalog Based Methodology for Analyzing Service Management Processes.- A Comparative Study of Policy Specification Languages for Secure Distributed Applications.- Fault Analysis.- Two Dimensional Time-Series for Anomaly Detection and Regulation in Adaptive Systems.- A Hot-Failover State Machine for Gateway Services and Its Application to a Linux Firewall.- Distributed Fault Localization in Hierarchically Routed Networks.