Macrologistics Management A Catalyst for Organizational Change

With the emergence of serious global competition and an acceptance of Total Quality systems of performance, logistics has become one of the top business concerns of the 90s. Macrologistics Management will not only reduce transport, inventory, warehouse and labor costs, and improve customer service, but will enable organizations to gain competitive advantage in markets subject to rapid change.

Macrologistics Management defines the term "Macrologistics" as a means for designing a catalyst for change in any organization. The "macro" approach means seeing the big picture-to use time and place strategies for competitive advantage. It is a "breakthrough" strategy because it prioritizes "logistics" selection as a key factor in developing customer satisfaction and market penetration. Traditional management approaches the product and cost savings as key factors in their strategy. This book demonstrates how new approaches can be even more effective and more profitable-it will help you achieve complete transformation in your organization through a systematic process for managing change and by using carefully prioritized change management strategies. The framework for change, as explained in this book, is one where continuous monitoring is facilitated by a relevant and responsive information system, workers and managers are empowered and rewarded for innovation, and leaders encourage a passion for change. With Macrologistics Management you will learn how to unleash new sources of synergy-ways for various groups involved with the organization to work together-that help promote creativity and motivate an effective and rapid revolution in your workplace!

OverviewMacrologistics Management: The Catalyst for Organizational ChangeThe Macrologistics Systems Model: Putting the Pieces TogetherAlignmentPolicy Deployment and QFD - The Twin Engines of MacrologisticsFPL3MSupply Chain ManagementBecton DickinsonNippon SteelMicroageValue-Chain 10-Point ModelInformation TechnologyLevi StraussHow Technology WinsAchieving Logistics QualityKAOBetter InformationData ScatterLithoniaELMMobilizationTotal Innovative ManagementBurlington RailroadXerox Systematic Problem Solving ProcessHitachiEastman ChemicalSamsungStrancoIkeaShisiedoIBMChryslerNorfolk SouthernJust In Time (JIT) /JIT II™BoseA Day in the LifeBell LabsJIT and the Management AccountantInventory Policy and PracticeImpact of JIT Systems on Small BusinessesValue Stream Quality SystemWhirlpoolHewlett PackardReturn On QualityTexacoKieretsu in AmericaBenchmarking Using Critical Success FactorsGeneral ElectricMotorolaHeroes on the Help DeskAPQCIntegrationProcess Management and ReengineeringXeroxIBM RestructuresMacrologistics Management and the Balanced Scorecard Measurement SystemMarsAir ProductsTotal Cost: A New TrendImplementing Your Own Macrologistics Management MasterplanGlossaryIndex