Italian Business Situations A Spoken Language Guide

"Italian Business Situations" is a handy reference and learning text for all those who use or need spoken Italian for business. It is suitable for self-study or class use. Over 40 spoken situations are simply presented, including: basic phone calls; leaving messages; making presentations; comparing, enquiring, and booking; and selling techniques. With full English translations and brief usage notes, this guide will help the user communicate confidently in a broad range of everyday situations.

Italian Business Situations is a handy reference and learning text for all who use or need spoken Italian for business.Over 40 situations are simply presented, including* basic phone calls* leaving messages* making presentations* comparing, enquiring, booking* selling techniquesWith full English translations and usage note, Italian Business Situations will help you to communicate confidently and effectively in a broad range of everyday situations.

Part 1 On the telephone; Chapter 1 Making an enquiry; Chapter 2 Ordering; Chapter 3 Making an appointment; Chapter 4 Invitation to attend a meeting; Chapter 5 Apologizing for non-attendance; Chapter 6 Making a complaint; Chapter 7 Reminder for payment; Chapter 8 Enquiry about hotel accommodation; Chapter 9 Changing an appointment; Chapter 10 Informing of a late arrival; Chapter 11 Ordering a taxi; Chapter 12 Checking flight information; Chapter 13 Booking a flight; Chapter 14 Thanking for hospitality; Chapter 15 Invitations; Chapter 16 Travel enquiry; Chapter 17 Arranging delivery of goods; Part 2 Face to face; Chapter 19 Arranging further contacts with a company; Chapter 20 Presenting a proposal; Chapter 21 Exploring business collaboration; Chapter 22 At the travel agent's; Chapter 23 Checking in at the airport; Chapter 24 Checking in at a hotel; Chapter 25 Checking out of a hotel; Chapter 26 Ordering a meal in a restaurant; Chapter 27 Verifying a bill; Chapter 28 Drawing up a schedule of visits for reps; Chapter 29 Conducted visit of a department; Chapter 30 Informal job interview; Chapter 31 Formal job interview; Chapter 32 Planning a budget; Chapter 33 Organizing a product launch; Chapter 34 Contacting official agencies; Chapter 35 Presenting company policy; Chapter 36 Visiting the bank manager; Chapter 37 Selling a service to a client; Chapter 38 Selling a product to a client; Chapter 39 Giving an informal vote of thanks; Chapter 40 Discussing contracts; Chapter 41 Meeting visitors at the airport

Vincent Edwards, Gianfranca Gessa Shepheard