Errors in Organizations

Despite thesignificance and prevalence of errors in organizations, there has been no attempt within the field of Industrial and Organizational Psychology to create a single sourcesummarizing what we know regarding errors in organizations and providing a focused effort toward identifying future directions of research. This volume answers that need and provides contributions by researchers who have conducted a considerable amount of research on errors occurring in the work context. Students, academics and practitioners in a wide range of disciplines, i.e., industrial organizational psychology, medicine, aviation, human factors and systems engineering, will find this book of interest.

E. Salas, Series Foreword. D.A. Hofmann, M. Frese, Introduction: Errors, Error Taxonomies, Error Prevention and Error Management: Laying the Groundwork for Discussing Errors in Organizations. N. Keith, Learning through Errors in Training. M. Hammond, J. Farr, The Role of Errors in the Creative and Innovative Process. S. Mousavi, G. Gigerenzer, Revisiting the ‘Error’ in Studies of Cognitive Errors. B. Bell, S.W.J. Kozlowski, Cognitive Failure: The Emergence, Consequences, and Management of Errors in Teams. E. Salas, S.J. Weaver, W.L. Bedwell, Team Training as a Mechanism to Enhance Reliability and Manage Errors. L.H. MacPhail, A. Edmondson, The Importance of Work Context in Organizational Learning from Error. K. Shimizu, M.A. Hitt, Errors at the Top of the Hierarchy. E. Hollnagel, When Things Go Wrong: Failures as the Flip Side of Successes. R. Ramanujam, P. Goodman, The Link between Organizational Errors and Adverse Consequences: The Role of Error-Correcting and Error-Amplifying Feedback Processes. M.J. Gelfand, M. Frese, Cultural Influences on Error: Prevention, Detection, and Management. M. Frese, D.A. Hofmann, Conclusions and Integration.

David A. Hofmann, Michael Frese