Preface. Conference Committee. Invited Papers: E-commerce concerns: do we need to change some systems?; N. Chapin. E-workcell: a virtual reality web-based decision support system for assembly line planning; O. Gusikhin, et al. New technology great opportunities: how to exploit them; I. Bider, M. Khomyakov. How informatics can solve methodological gap in e-business modeling; M.J. Matsumoto. Part 1: Databases and Information Systems Integration. Data representation in industrial systems; C. Raibulet, C. Demartini. An XML-based virtual patient records system for healthcare enterprises; Zhang Xiaoou, Pung Hung Keng. Using full match classes for self-maintenance of mediated views; V. Magalhães, et al. A system for data change propagation in heterogeneous information systems; C. Constantinescu, et al. Semi-automatic wrapper generation and adaption: living with heterogeneity in a market environment; M. Christoffel, et al. FSQL: a flexible query language for data mining; R.A. Carrasco, et al. Using data mining techniques to analyze correspondence between user and scientific knowledge in an agricultural environment; D. Sánchez, et al. Implementation of fuzzy classification query language in relational databases using stored procedures; Y. Veryha. Part 2: Artificial Intelligence and Decision Support Systems. Storage of fuzzy information in continuous classifying associative memories; A.B. Bailón, et al. A case-based expert system for estimating the cost of refurbishing construction buildings; F. Marir, et al. Proof running two state-of-the-art pattern recognition techniques in the field of direct marketing; S. Viaene, et al. Simple decision support system based on fuzzy repertory table; J.J. Castro-Schez, et al. Supporting the optimisation of distributed data mining by predicting application run times; S, Krishnaswamy, et al. Part 3: Information Systems Analysis and Specification. Business modelling with UML: distilling directions for further research; S.de Cesare, et al. Updating data in GIS: how to maintain database consistency?; H. Kadri-Dahmani, A. Osmani. Analysis of the relation between the prescriptive and descriptive approaches of the information system planning; J.L.N. Audy. Designing business processes and communication structures for e-business using ontology-based enterprise models with mathematical models; H.M. Kim, K.D. Tham. Ontologies supporting business process re-engineering; A. Galatescu, T. Greceanu. Sequence constraints in business modelling and business process modelling; M. Snoeck. Analysing communication in the context of a software production organisation; M.C.C. Baranauskas, et al. A functional size measurement method for event-based object-oriented enterprise models; G. Poels. Conceptual architecture for the assessment and improvement of software maintenance; F. García, et al. A tool for assessing the consistency of websites; S. Steinau, et al. Part 4: Internet Computing and Electronic Commerce. An automated approach to quality-aware web publications; A. Ruiz, et al. Internet technology as a business tool: a test of its effectiveness; S. Bruque. Towards extended price models in XML standards for electronic product catalogues; O. Kelkar, et al. A semi-universal e-commerce agent: domain-dependant information gathering; A. Pivk, M. Gams. E-commerce business practices in the EU; H. Jahankhani, S.A. Alexis. Automatic verification of security in payment protocols for electronic commerce; M. Panti, et al. Staged implementation of e-business networks through ERP: a case study of Siemens (1998 2001); C.G. Ash, J.M. Burn. Author Index.