List of figures; List of tables; List of contributors; Foreword; Preface; Acknowledgements; Part I. Building More Effective Organizations: 1. Building more effective organizations: a primer Ronald J. Burke and Cary L. Cooper; Part II. Enhancing Individual Health and Performance: 2. Enthusiastic employees David Sirota, Louis A. Mischkind and Michael I. Meltzer; 3. Organizational citizenship behavior, transaction cost economics, and the flat world hypothesis Dennis W. Organ and Jay Lee; 4. Best practices for work stress and well-being: solutions for human dilemmas in organizations Alvin L. Gibson and James Campbell Quick; 5. Enhancing staff well-being for organizational effectiveness Ivan T. Robertson, Gordon Tinline and Susannah Robertson; Part III. Enhancing Organizational Health and Performance: 6. Maximizing the value of leadership development: key questions (and some answers) Steve Kerr, Steffen Landauer and Elise Lelon; 7. Best practices in building more effective teams Kevin C. Stagl and Eduardo Salas; 8. Career development processes in organizations Yehuda Baruch and Sherry E. Sullivan; 9. Fostering organizational learning: creating and maintaining a learning culture Silvia Salas and Mary Ann Von Glinow; 10. Work-life balance, best practices and healthy organizations: a European perspective Christine Purcell, Suzan Lewis, Janet Smithson and Sue Caton; 11. Diversity management practices in leading edge firms Val Singh; Part IV. Transforming Organizations: 12. Making it better - achieving outstanding performance in manufacturing organizations John Bessant and Dave Francis; 13. Culture change in a financial services organization Emma Preece; 14. Building the sustainable organization through adaptive, creative coherence in the HR system Barry Colbert, Elizabeth Kurucz and David Wheeler; 15. Be in to win - from absence to attendance in Royal Mail Group Stuart Kennedy and Tony McCarthy; 16. Transforming a company into a community Philip Mirvis; Index.