Application Programme Chairmans Introduction - RK Ellis.- Best Refereed Application Paper: Skys the Limit, A Personal TV Listings Service for the Digital TV Age - B Smyth and P Cotter.- Knowledge and Process Management: Practical Approaches to Knowledge Management - JL Gordon, C Smith, S Scott, I McBriar, S Walbank, G Bain, P Unsworth. Capability Modelling and Knowledge Management - J Stader and A Macintosh. A Multi-Agent System for Emergent Process Management - J Debenham. Creating Knowledge Maps by Exploiting Dependent Relationships -JL Gordon.- Engineering Applications: Towards the Application of Case Based Reasoning to Decision-Making in Concurrent Product Development - BU Haque, RA Belecheanu, RJ Barson and KS Pawar. CBR Systems for Interpretation of Eddy-Current and Ultrasonic NDT Data - J Jarmulak. Improved Modelling and Control of Oil and Gas Transport Facility Operations using Artificial Intelligence - M Neuroth, P MacConnell, F Stronach, and P Vamplew. AI Planning: Solutions for Real World Problems - RS Aylett, GJ Petley, PWH Chung, B Chen, J Soutter and DW Edwards.- Decision Support Applications: Real Time Tactical Decision Support for a Maritime Aircraft - A McLachlan, R Thorn, P Millington and D Pears. Case-Based Reasoning for Nutrition Consulting - MAL Th, RC Bell, KG Camargo, R Webber, A Martins and RM Barcia. Data Mining at the West Midlands Police: A Study of Bogus Official Burglaries - R Adderley and P B Musgrove. Using Data Mining to Improve Clinical Decision Support - KE Burn-Thornton, J Attenbourgh and SI Thorpe.- Support Applications: Multiple Algorithms for Fraud Detection - R Wheeler and S Aitken. Applied Artificial Intelligence: A Risk Management Problem in Trade Finance - S Dalton. Constraints and Genetic Algorithm to Solve Transport Scheduling - F Arshad, A El-Rhalibi and G Kelleher. SHAMASH A Knowledge-Based System for Business Process Reengineering - D Camacho, R Aler, D Borrago, I Giraldez and A Sierra.- Engineering And Management Applications: Condition Monitoring of Ground Anchorages using an Artificial Neural Network and Wavelet Techniques - A Starkey, J Penman and AA Rodger. An Intelligent Control System for Fabrication of Optical Filters - DA Linkens, MF Abbod and J Metcalfe. Neuro-Fuzzy and Regression Techniques for CNC Thermal Error Compensation - W Dixon, Q Mehdi, N Gough and J Pitchford. AI-Based Speed Transducerless Control of Electromechanical Drives - P MacConnell, F Stronach and P Vas.