Advances in Digital Government Technology, Human Factors, and Policy

Advances In Digital Government presents a collection of in-depth articles that addresses a representative cross-section of the matrix of issues involved in implementing digital government systems. These articles constitute a survey of both the technical and policy dimensions related to the design, planning and deployment of digital government systems. The research and development projects within the technical dimension represent a wide range of governmental functions, including the provisioning of health and human services, management of energy information, multi-agency integration, and criminal justice applications. The technical issues dealt with in these projects include database and ontology integration, distributed architectures, scalability, and security and privacy. The human factors research emphasizes compliance with access standards for the disabled and the policy articles contain both conceptual models for developing digital government systems as well as real management experiences and results in deploying them.
Advances In Digital Government presents digital government issues from the perspectives of different communities and societies. This geographic and social diversity illuminates a unique array of policy and social perspectives, exposing practitioners to new and useful ways of thinking about digital government.

Supporting Data and Services Access in Digital Government Environments.- Cooperative Architectures.- Automating the Delivery of Governmental Business Services Through Workflow Technology.- Data Integration and Access.- Scalable Data Collection for Internet-based Digital Government Applications.- Security and Privacy Challenges of a Digital Government.- Digital Democracy through Electronic Petitioning.- Compliance Analysis for Disabled Access.- COPLINK.- Web-Based Systems that Disseminate Information from Databases but Protect Confidentiality.- Web View.- The Federal Government.- Policy and Portals.- Citizens’ Perspectives on E-government.- Building Collaborative Digital Government Systems.- E-Government in Canada.- Laying out the Foundation for a Digital Government Model Case Study.- Aveiro — Digital Town.