Performance-Based Management Systems

TRAMA

Expectations for performance management continue to grow in the public sector, but there remains little understanding on how to effectively implement and sustain these systems. This volume discusses the practical challenges involved in performance measurement efforts and provides context-sensitive guidelines to overcome these obstacles. The book presents theoretical background, empirical studies, and recommendations for theory and practice in order to support practical efforts to build successful performance management systems in public organizations. Developing a framework for analysis, the text offers new insight on the factors that affect implementation.

NOTE EDITORE

Expectations for performance management systems continue to grow in the public sector. Yet few administrators know how to effectively implement and sustain these systems. Performance-Based Management Systems: Effective Implementation and Maintenance supports practical efforts to build and maintain performance management systems in public organizations, explaining obstacles to measurement efforts and providing guidance on how to overcome them. The book begins by exploring performance measurement as a key element of performance-based management systems. It discusses its legacy and its limitations and offers competing explanations of the factors that constrain its effective use. Next, it focuses on building theory in support of practice through a mixed methods approach. It examines research reconciling the conflicting explanations for the lack of proper use of performance measurement information. Then it offers new insights for developing a context-sensitive model of performance measurement that can lead to effective practices. The third part develops these insights into a pragmatic model of performance-based management. It provides a realistic explanation of the contributions of performance measurement and gives advice derived from current practice. The author concludes by highlighting the rationale, methods, and findings of two studies that served as the foundation for this book. She also provides final suggestions of how to move practice and theory forward. This volume explains why performance measurement is not more widely used in the public sector, and explores how implementation of performance measurement can be improved with insights gained from extant literature on public policy, organizational politics and culture, and knowledge utilization. Mastery of this material will enable practitioners to understand how to effectively implement policies that will positively impact their organizations and their employees.

SOMMARIO

Making the Case for Performance Measurement and Performance-Based ManagementIntroductionUsing Performance Measurement InformationBuilding Theory in Support of Practice Through a Mixed Methods ApproachTheoretical FrameworkResearch MethodologySurvey Data Description and Preparation for Hypotheses TestingModeling Causal LinkagesLetting Practice Inform TheoryInterpreting Survey Findings Contextualizing the Quantitative ModelTwo Overarching ThemesSumming Up and Moving ForwardSummary and Final Recommendations for Theory and PracticeAppendix References Index

AUTORE

Patria de Lancer Julnes, Jack Rabin, Evan M Berman

ALTRE INFORMAZIONI

• Condizione: Nuovo
• ISBN: 9781420054279
• Collana: Public Administration and Public Policy
• Dimensioni: 9.25 x 6.25 in Ø 1.59 lb
• Formato: Copertina rigida
• Illustration Notes: 7 b/w images, 30 tables and 10 equations
• Pagine Arabe: 300