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Is There Really a Conflict Between Privacy and Personalisation?.- Expectations and Reality: Why An Enterprise Software System Didn't Work As Planned.- Problems in the interplay of IS development and IT operations: An alignment analysis.- The Agile and the Disciplined Software Approaches: Combinable or just Compatible? .- Designing Communities for Large Scale Sustainable Collaboration.- Supply and Demand of E-government Services in Developing Countries: Cases from Tanzania.- Reflections on a Multimethodology Approach to Business Process Automation.- NDT-Driver, a Java Tool to Support QVT Transformations for NDT.- Designing Communities for Large Scale Sustainable Collaboration.- Cognitive Processes in Object-Oriented Requirements Engineering Practice: Analogical Reasoning and Mental Modelling.- Development Of A Prototype Knowledge Discovery Portal For Energy Informatics.- Product Or Service? An Interpretive Case Study Of Web Development.- Balancing The Paradox Of Formal And Social Governance In Distributed Agile Development Projects.- Human Resource Behaviour Simulation in Business Processes.- Evaluating the Synergies of Integrating E-Assessment and Software Testing.- Multiple View Architecture Model for Distributed Real-Time Systems Using MARTE.- Applying Psychology to Facilitate Participation in Conceptual Modelling.- The Diffusion of Agile Software Development: Insights from a Regional Survey.- An MAS-based Implementation for Semantic Web Services Composition.- Software Process Improvement in small companies as a path to Enterprise Architecture.- A CMDB Meta Model Based On Services.- Tool Support for the Quality Assessment of MDWE Methodologies.- EFQ_TIL: Relationship Model Between Itil And Efqm To Assure Service Quality In It Processes.- Accentuated Factors of Handheld Computing.- What Users Do: SA&D with the ATSA Method.- Can Relational DBMS Scale-up to the Cloud? .- A Comparative Analysis of Agile Maturity Models.- Simulation Based Evaluation of Adaptive Applications.- Analyzing Empirical Data in Requirements Engineering Techniques.- Conceptual Modelling: A Philosophy of Fiction Account.- An Ontological Analysis of Metamodeling Languages.- On XML Document Transformations as Schema Evolves - A Survey of Current Approaches.- Tool Support for Checking Consistency of UML Model.- Object-Oriented Analysis with Data Flow Diagram.- Towards understanding contradictions in enterprise system implementations – insights from a case study.- Requirements Elicitation With Web-Based Focus Groups.- Constraint-Driven Approach to Support Input Data Decision-Making in Business Process Management Systems.- Modelling Business Transactions across Service Supply Chain Networks.- Quantitatively Evaluating the Effects of Price Promotions Using Data Mining.- Incorporating Users into AML System Design: from Requirements Towards Automation.- Adaptive Model-Driven Information Systems Development for Object Databases.- Implementing a Service-Oriented Architecture: A Technochange Approach.- Knowledge-based Information Systems – A Wind Farm Case Study.- The Power Of The Crowd: Performing Usability Testing Using An On-Demand Workforce.- Using UML 2.0 for Modelling Software Processes at Siemens AG.- A Formal Approach To Designing And Managing Service Ecosystems.- Monitoring Information Quality within Web Service Composition and Execution.- Barriers to Client Collaboration in Agile Offshore Information Systems Development.- On Data, Information, And Knowledge Representation In Business Process Models.- Toward A Supporting Framework For Public Web Service Efficient Reuse: A Model Based On Social And Collective Usage Experience.- Analyzing Agents’ Collective Design Decisions in Collaborative Systems Development Initiatives.- CRM for SMEs.- Perceptions of Low Cost Carriers’ Compliance with EU Legislation on Optional Extras.- Building Healthcare Service Navigation System for a Local Health Integration Network: A Requirements Elicitation Model.- Cost Estimation in Agile Software Development Projects.- Identify and Classify the Critical Success Factors for a Successful Processes Deployment.
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